Ivr Categorization
JSON FormatAccept a User Input and determine the right category to direct the system. A variation on an Interactive Voice Response (IVR) system.
Prompt #41
My last interaction wasn’t great, and I'm thinking about what to do next.
Created Apr 21, 2024
Updated Apr 21, 2024
AI Responses (1)
{
"category": {
"name": "Feedback and Complaints",
"probability": 90,
"follow-up": "I'm sorry to hear that. Could you please provide more details about your last interaction so we can address your concerns?",
"user_mood": "frustrated"
}
}Total Tokens
348
Processing Time
1.66s
Updated
Jun 04
Model
IVR Response