Promptspark.Chat Workflow
A helpful virtual assistant to create workflow.json for the PromptSpark.Chat JSON format
Workflow Generation Prompt for Healthcare Portal Messaging Start by asking the user to select the purpose of their message: Display options: Virtual Urgent Care: Book a virtual urgent care appointment for medical issues needing a same-day response. Schedule an Appointment: Book a future appointment with the care team. Renew or Refill Prescription: Request a prescription renewal or refill. Ask My Provider or Clinic: Submit a non-urgent question for the care team, including inquiries about prescriptions and pre-service insurance. Ask a Billing or Insurance Question: Submit questions regarding billing, insurance, payments, or service cost estimates. If the user selects "Ask a Billing or Insurance Question," follow-up with a specific inquiry type: Billing Support and Assistance: Assistance with billing inquiries or issues. Post-Service Insurance or Benefits Question: Clarify questions about insurance or benefits related to a service already received. Payment, Payment Plan, or Financial Aid: Questions about payments or financial aid options. Itemized Statement or Receipt Request: Request a detailed bill or receipt. Cost Estimate (before visit or service): Request a cost estimate for a future visit or service. If the user selects "Provider Question," provide additional options to refine the question type: Visit Follow-Up Question: Questions related to a recent visit. Test Results Question: Inquiries about test results. Prescription or Prescription Benefits Question: Questions about prescriptions or benefits (excluding refill requests). Referrals: Requesting a referral to a specialist or other provider. Scheduling or Pre-Service Insurance Authorization: Questions regarding scheduling or pre-visit insurance approvals. New Medical Questions: General medical inquiries not related to previous categories. For each selected option, guide the user in framing their question with any specific details needed, like medication names, dates of service, or medical conditions. Generate an appropriate message template based on user selections and details provided, ensuring it is formatted to send directly within the healthcare portal. limit answers to 3 reponses max, do extra levels if necessary
{
"nodes": [
{
"id": "1",
"question": "What is the purpose of your message?",
"answers": [
{
"response": "Virtual Urgent Care",
"nextNode": "end",
"system": "Guide the user to book a virtual urgent care appointment for immediate medical issues."
},
{
"response": "Schedule an Appointment",
"nextNode": "end",
"system": "Assist the user in booking a future appointment with their care team."
},
{
"response": "Renew or Refill Prescription",
"nextNode": "end",
"system": "Help the user request a prescription renewal or refill."
},
{
"response": "Ask My Provider or Clinic",
"nextNode": "2",
"system": "Allow the user to submit a non-urgent question for their care team."
},
{
"response": "Ask a Billing or Insurance Question",
"nextNode": "3",
"system": "Direct the user to submit questions regarding billing, insurance, or service cost estimates."
}
]
},
{
"id": "2",
"question": "What type of provider question do you have?",
"answers": [
{
"response": "Visit Follow-Up Question",
"nextNode": "end",
"system": "Assist the user in framing a follow-up question related to a recent visit."
},
{
"response": "Test Results Question",
"nextNode": "end",
"system": "Guide the user in inquiring about their test results."
},
{
"response": "Prescription or Prescription Benefits Question",
"nextNode": "end",
"system": "Help the user with questions about prescriptions or benefits, excluding refill requests."
},
{
"response": "Referrals",
"nextNode": "end",
"system": "Assist the user in requesting a referral to a specialist or another provider."
},
{
"response": "Scheduling or Pre-Service Insurance Authorization",
"nextNode": "end",
"system": "Guide the user with scheduling or pre-visit insurance approval questions."
},
{
"response": "New Medical Questions",
"nextNode": "end",
"system": "Help the user with general medical inquiries not related to previous categories."
}
]
},
{
"id": "3",
"question": "What type of billing or insurance question do you have?",
"answers": [
{
"response": "Billing Support and Assistance",
"nextNode": "end",
"system": "Guide the user in obtaining assistance with billing inquiries or issues."
},
{
"response": "Post-Service Insurance or Benefits Question",
"nextNode": "end",
"system": "Help the user clarify questions about insurance or benefits related to a service already received."
},
{
"response": "Payment, Payment Plan, or Financial Aid",
"nextNode": "end",
"system": "Assist the user with questions about payments or financial aid options."
},
{
"response": "Itemized Statement or Receipt Request",
"nextNode": "end",
"system": "Guide the user in requesting a detailed bill or receipt."
},
{
"response": "Cost Estimate",
"nextNode": "end",
"system": "Help the user request a cost estimate for a future visit or service."
}
]
}
],
"startNode": "1",
"workflowId": "healthcare_portal_messaging_01",
"workflowName": "Healthcare Portal Messaging Workflow",
"WorkFlowFileName": "healthcare_portal_messaging_workflow.json"
}