Promptspark.Chat Workflow

{
  "nodes": [
    {
      "id": "1",
      "question": "Is your internet connection slow on all devices?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "2",
          "system": "Determine if the issue is widespread across all connected devices."
        },
        {
          "response": "No",
          "nextNode": "3",
          "system": "Focus on troubleshooting the specific device experiencing issues."
        }
      ]
    },
    {
      "id": "2",
      "question": "Have you tried restarting your router?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "4",
          "system": "Confirm if a basic restart has been attempted."
        },
        {
          "response": "No",
          "nextNode": "5",
          "system": "Guide the user to perform a router restart."
        }
      ]
    },
    {
      "id": "3",
      "question": "Check the device's connection settings. Is the issue resolved?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "6",
          "system": "Issue resolved by adjusting device settings."
        },
        {
          "response": "No",
          "nextNode": "9",
          "system": "Proceed with further device-specific troubleshooting."
        }
      ]
    },
    {
      "id": "4",
      "question": "Did restarting the router solve the issue?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "6",
          "system": "Successful resolution by router restart."
        },
        {
          "response": "No",
          "nextNode": "7",
          "system": "Explore additional troubleshooting steps."
        }
      ]
    },
    {
      "id": "5",
      "question": "Please restart your router. Once restarted, is the connection improved?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "6",
          "system": "Router restart resolved the connectivity issue."
        },
        {
          "response": "No",
          "nextNode": "7",
          "system": "Further action is required to diagnose the issue."
        }
      ]
    },
    {
      "id": "6",
      "question": "Great! Your internet issue seems to be resolved. Would you like to exit the workflow?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "end",
          "system": "Conclude the troubleshooting session."
        },
        {
          "response": "No",
          "nextNode": "1",
          "system": "Restart the workflow for further exploration."
        }
      ]
    },
    {
      "id": "7",
      "question": "Have you checked for any service outages in your area?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "8",
          "system": "Ensure there are no known service disruptions."
        },
        {
          "response": "No",
          "nextNode": "8",
          "system": "Prompt user to check for service provider updates."
        }
      ]
    },
    {
      "id": "8",
      "question": "Consider contacting your service provider for further assistance. Do you wish to do so?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "end",
          "system": "Guide the user to contact their service provider."
        },
        {
          "response": "No",
          "nextNode": "1",
          "system": "Restart troubleshooting or explore other solutions."
        }
      ]
    },
    {
      "id": "9",
      "question": "Try connecting the device to a different network. Does the issue persist?",
      "answers": [
        {
          "response": "Yes",
          "nextNode": "8",
          "system": "Indicates a potential issue with the device or ISP."
        },
        {
          "response": "No",
          "nextNode": "6",
          "system": "Issue likely resolved by switching networks."
        }
      ]
    }
  ],
  "startNode": "1",
  "workflowId": "troubleshoot-slow-internet-001",
  "workflowName": "Troubleshooting Slow Internet Connection",
  "WorkFlowFileName": "troubleshooting_slow_internet_connection.json"
}