Ivr Categorization
Accept a User Input and determine the right category to direct the system. A variation on an Interactive Voice Response (IVR) system.
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Responses From Spark Variants that Implement the Core Spark (IVR Categorization)
{
"category": {
"name": "Sales Inquiries",
"probability": 95,
"follow-up": "Would you like to speak with a sales representative for more detailed information?",
"user_mood": "inquisitive"
}
}