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Ivr Categorization

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Accept a User Input and determine the right category to direct the system. A variation on an Interactive Voice Response (IVR) system.

Prompt #35

I forgot my password and need to reset it.
Created Apr 21, 2024 Updated Apr 21, 2024

AI Responses (1) 

{
  "category": {
    "name": "Account Management",
    "probability": 95,
    "follow-up": "Can you please provide your registered email address so we can assist you with the password reset?",
    "user_mood": "frustrated"
  }
}
Total Tokens
335
Processing Time
1.59s
Updated
Jun 04
Model
IVR Response